The archives are dysfunctional

[nooryisawesome]

Faithless Fucks.

Pretty much. Seriously it's been 3 DAYS.

Still please give it time to work out people. Don't Abandon ship this quickly.

[Northern Nights]

OK I have tried Firefox as well as Chrome. No worky.  I am taking my computer to someone that is more savvy than I.

I want this to work.

I know many are having the same problem as I but there are many of you having no problems.

I just don't know

Did you do what ShayP is doing, in the quoted post right before yours?

[ItsOver]

Pretty much. Seriously it's been 3 DAYS.

Still please give it time to work out people. Don't Abandon ship this quickly.

I absolutely agree.  I just downloaded ALL the MiDT shows to date using Firefox.  Five minutes and done.

I heard Art mention last night about including the paranormal news in the podcasts now, too.  No to including the bumpers to due the extreme expense, which is no surprise.

I'm listening to the last hour of LMH now, including the paranormal news.  It is so F'n great!

[jjsmooth]

OK I have tried Firefox as well as Chrome. No worky.  I am taking my computer to someone that is more savvy than I.

I want this to work.

I know many are having the same problem as I but there are many of you having no problems.

I just don't know

From the main MitD member's page, click on the link to a particular episode (example: "July 22, 2015: Linda Moulton Howe") then try to download from that individual episode page. That has worked for several of us with similar issues to yours.

[BellBoy]

I don't know if half the people experiencing "problems" are simply Old-fart Luddites or if they are, in fact, Dave-bots... but Christ, I'm going on 60 and I've been able to figure out all this "weird computer-shit", as it's come along, since... well since I started listening to Art in the 80's... sitting up all night "learning to computer". Pod-casts are a piece-of-piss, as they say here in Ol' Blighty. I've been able to download and listen to all of Art's shows, no problems whatsoever. If Falkie can "computer", literally any idiot can. (If you don't know how to right-click a god damn mouse, I'm afraid you probably shouldn't be allowed outside your house without a helmet)

[ChairSpud]

I think part of the problem is we're not all downloading the archives using the same platform. The PC works okay for me using Chrome albeit at dialup speeds 40 KB/s but while using either Android and Apple tablets it's like a Chinese puzzle trying to figure out how to download or play the archives.

My suggestion is Keith get himself an Apple and an Android tablet and test out his archive page to get it working without the need for Adobe Flashplayer.

[wr250]

I think part of the problem is we're not all downloading the archives using the same platform. The PC works okay for me using Chrome albeit at dialup speeds 40 KB/s but while using either Android and Apple tablets it's like a Chinese puzzle trying to figure out how to download or play the archives.

My suggestion is Keith get himself an Apple and an Android tablet and test out his archive page to get it working without the need for Adobe Flashplayer.

dial up is more like 4-5KB/sec .
keith has enough on his plate, my suggestion  is to farm that out to someone who can make ios/android apps.however this is not a priority for me.  for me pc works ok -chrome on linux , which i can then move to my tablet/phone as i wish.

[novat0]

I've had a horrible time using them on Chrome.  I "Save link as" and the modal for the download location never appears.  Today I was able to workaround it by navigating to another page as soon as I hit the "Save link as" option.  The modal triggered and I was able to save just fine.  I've had the problems with streams cutting out a few minutes in while listening on the page several times though.

[ChairSpud]

dial up is more like 4-5KB/sec .
keith has enough on his plate, my suggestion  is to farm that out to someone who can make ios/android apps.however this is not a priority for me.  for me pc works ok -chrome on linux , which i can then move to my tablet/phone as i wish.

Yes how could I forget 4-5KB/s, it's not that long ago the beginning of Dark Matter I was talking to Keith (email) about dialup access (yes I still had it) to Dark Matter and he was a great to work with. Though this morning 40KB/s sure seemed like dialup at 30min total download time for all three files of last nights show.

I completely understand the current situation being OK for you and PC users but for me and I suspect many others I listen on an Apple or Android tablet and would prefer not to have to use more than one device, kinda dampens the portability which is the whole point of a tablet.

Your suggestion about Android and Apple apps sounds like a good idea, are you listening Kieth?

[DesertFox]

I suck at technical details and I got the archives to download fine...playback perfect, pausing and starting back up was no problem--did in in Google Chrome.

STUPID QUESTION:


When in the archives can you listen to the show WITHOUT downloading?  By just clicking on the start button in there?

As I said I can download and save then listen BUT just pressing the start button...I get no sound as it runs.

[soulburner]

I have no problems listening to the archives directly on the website or downloading them, both on PC with Firefox and a Windows Phone device with IE.

I hope Keith finds a solution to archive the shows without music but without cutting Art in the process. I understand he has a lot to do already but it needs to be sorted out sometime in the near future. It's not a deal-breaker, it's just a little bit of an annoyance.

[cweb]

I suck at technical details and I got the archives to download fine...playback perfect, pausing and starting back up was no problem--did in in Google Chrome.

STUPID QUESTION:
When in the archives can you listen to the show WITHOUT downloading?  By just clicking on the start button in there?

As I said I can download and save then listen BUT just pressing the start button...I get no sound as it runs.

If the web page player is accessing the same file as the download link, when you press "play" you're downloading the file anyway- just temporarily into your browser cache. Online playback works by downloading the file (or parts of it) to a temporary folder and then playing it back. In other words, you might as well download the whole file and play it locally.

Unless Keith is doing this a different way, which is totally possible. In that case, ignore what I just said! 

As for getting no sound why it runs, I'm not sure what's going on there. It's possible that the player isn't queueing the file right, or perhaps their server is slow (or your connection is). Once again, Keith would know. But he's probably super busy right now.

I hope Keith finds a solution to archive the shows without music but without cutting Art in the process. I understand he has a lot to do already but it needs to be sorted out sometime in the near future. It's not a deal-breaker, it's just a little bit of an annoyance.

The best way to do this is take a submix from the audio board that doesn't include the music. You can accomplish this by sending all the other sources to an aux bus, except the music channel(s). Unfortunately, I think the recording is being done on Keith's end and maybe they don't have the bandwidth to send two streams like that. Or they don't want to risk it just yet.

Another way is to record it the same way on Art's end, if he's actually sending the whole package to Keith. That would also eliminate any cut-out you might hear live. The x-factor here is the location of Dr. J, who may be doing production work on one end, the other, or yet another location.

Once again, this is all a work in progress. I'm sure they'll get to it once the bigger fish are fried.

[Lord Grantham]

I don't know if half the people experiencing "problems" are simply Old-fart Luddites or if they are, in fact, Dave-bots

I'd like the subscription I pay for to work in the way I'd like it to through my phone at work as I don't have time to download in the morning. It's not too much to ask for, you ass.

[RickySsan]

As I said I can download and save then listen BUT just pressing the start button...I get no sound as it runs.

looks like it's the standard html5 player, make sure your browser supports it.

[BellBoy]

I'd like the subscription I pay for to work in the way I'd like it to through my phone at work as I don't have time to download in the morning. It's not too much to ask for, you ass.

A thousand pardons Your Lordship, but I was clearly addressing just half of those experiencing problems. I think we've met before... weren't you that loud, fat asshole that reamed-out the poor girl at Starbucks last week for having the audacity to mildly inconvenience you by sprinkling a bit of cinnamon on the rim of your Skinny Caramel Macchiato? (you heard me, cinnamon... ON THE MOTHERFUCKING RIM! I PAID $5 FUCKING DOLLARS FOR THIS!!)

[tularosa]

I am very happy to report the archives seem to be working much better this AM.  The pause/play is working ie I can pause and then later play w/o it going back to zero.  All 3 segments are playable unlike before.
As far as downloading -I have not tried yet but at least the download screen comes up after a right click.  I will complete a download later.

Again, I am using Chrome.

How about the rest of you that have been having problems-is it better today?

Thanks Keith et al. for responding to our emails re this matter.

[cweb]

I had a small hiccup yesterday with downloading hour 1 of LMH. I right-clicked to download the file and it finished really fast-- because the file was 333 bytes. Which means something didn't load right. Usually the files are 15-17 MB. After reloading the page, the downloads worked fine.

Just a note to people who are having difficulty- maybe try reloading the page?

(Note: this was on Firefox for Ubuntu. I had a similar issue on Chrome for Windows.)

[SredniVashtar]

I think I was one of the first to mention that there were problems with downloading the broadcasts. It all seems fine now, though sometimes it  can take a little longer than usual for the file to start, but I can live with that. I think there have been genuine issues and it hasn't just been a case of people not knowing how to save a file. It has clearly been different for everyone, which is odd, but teething problems are only to be expected.

We just need to expect things to be a bit buggy at first and voice what concerns we have as politely as possible, as we are all on the same side (presumably?), so Art knows what is going on without feeling that he is under attack and wishing he had never started all this again. If there is anyone in radio who the word 'perfectionist' would apply to it would be Art. He wouldn't want anything he attached his name to to be sub-par, so we just have to let him and Keith now without being dicks about it, disappointed as we may be sometimes when it doesn't all work first crack out of the box.

[ChairSpud]

Things appear to be better now with Chrome on an an Android tablet. Play and download work but download times vary wildly From a little over a minute to almost ten minutes per show.

[ZomZom]

The archives have been playing fine for me using Safari on my iPhone 5s through Verizon LTE.  Pretty amazing if you ask me.

[Titanic]

"I use Chrome, and can't download"

Well, how about you try another browser. It's embarrassing to think that Art reads these forums and we have people acting like this.

On my android, chrome downloaded fine but pause was nonexistent.  Switched to Firefox and it downloads and pauses great. I'm very happy and blown away by the programming this week.

[ChairSpud]

Download speeds within the last few minutes are extremely erratic, anywhere from 10 KB/s to over 300 KB/s. So depending on at what particular moment you initiate the download it could take anywhere from a minute to 10+ minutes.

[Lord Grantham]

Things are definitely better with chrome. Getting things to play after pausing is still kind of a gamble. But it is better. Bravo Kieth.